Refund and Returns Policy
At Dharma Jewellers, we take great pride in the quality and craftsmanship of our products. Please read our return and refund policy carefully to understand the conditions under which returns and refunds are accepted.
Return and Refund Policy:
– No Returns or Refunds: We do not accept returns or offer refunds on any of our products.
– Damaged Products: We will only accept a return or refund request if the product received is damaged.
Conditions for Return and Refund Requests:
– To be eligible for a return or refund due to a damaged product, you must provide a clear box opening video of the product. This video must show the package being opened and the condition of the product as soon as it is removed from the packaging.
– The box opening video must be unedited and should clearly display the product and any damage.
How to Raise a Refund Request:
- Contact our customer service team immediately upon discovering the damage.
- Provide your order number, contact information, and the box opening video.
- Our team will review your request and the video evidence. If the damage is verified, we will initiate the return or refund process.
Contact Us:
– For any questions or to raise a return or refund request, please contact us at:
– Phone: 9486843733
– Address: Dharma Jewellers, 36, Flower Bazaar, Vaniyambadi. 635751 – TN
We value your business and aim to ensure complete satisfaction with every purchase. Thank you for your understanding and cooperation.
Note: This policy is subject to change at the discretion of Dharma Jewellers. Please review our policies regularly for updates.